From the city’s published source · Checked Oct 21, 2026
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Published 2025 Citizen’s Charter transcription. Table columns, qualifications, footnotes, fees and processing-time conditions must be read in the original PDF layout; no new requirement or guaranteed duration is inferred here.
PDF page 538 (handbook page 537)
1
17. Availment Of Free Medicine
Provide Free Medicines to all.
Office or Division: Office of the City Health Officer
Classification: Simple
Type of Transaction: Government to Clients
Who may avail: General Public
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Prescription Physician
AGENCY FEES TO BE PROCESSING PERSON
CLIENT STEPS
ACTIONS PAID TIME RESPONSIBLE
1.1 Present the
prescription
from MD.
1. Instruct 1.2 Encode
Patients to Patients' data
None 5 minutes Encoder
Apply for a QR and generate a
Code. QR Code.
1.3 Proceed to
the Pharmacy
2.1 Accepts and
evaluates
prescription.
2.2 Verifies the
prescription.
2.3 Prepares None Antonette E.
2. Complete 5 minutes
the medicine Luceño,Rph/
dose of
Abigail E.
medicine
2.4 Dispenses
Duting,RRT
medicine.
2.5 Educates
and counsels
patients on how
to take the
medicine.
End of Process: Total None 10 Minutes
537