Reference2025 Citizen’s Charter · PDF pages 634–636

Responsible officeOFFICE OF THE CITY SOCIAL WELFARE & DEVELOPMENT OFFICER

From the city’s published source · Checked Oct 21, 2026

This page brings the published information into this portal. For the complete original layout, attachments or later updates, open the official source.

Open original source

View original document at this PDF page

Read the original PDF layout here

The original document opens below when this panel is expanded. The full handbook is about 55 MB. You can also use the document button above.

Read searchable source text: requirements, steps and published details

This transcription supports reading and search. Use the original PDF for table-column alignment, signatures, symbols and footnotes.

Published 2025 Citizen’s Charter transcription. Table columns, qualifications, footnotes, fees and processing-time conditions must be read in the original PDF layout; no new requirement or guaranteed duration is inferred here.

PDF page 634 (handbook page 633)
1
3. Burial Assistance
Burial Assistance is a kind of AICS given to bereaved and indigent families who cannot
afford of funeral and burial services.
2.2.1 Regular Burial
Office or Division: CSWDO Main Office
Classification: Simple
Type of G2C -Government to Client
Transaction:
Who may avail: Indigent Families of City of General Trias, Cavite
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Death Certificate or Certified True City Civil Registrar’s Office, Ground Floor,
Copy of Death Certificate City Hall of General Trias, Cavite
(1 Photocopy)
Personal Letter to City Mayor (1 Client/Copier
Original, 1 Photocopy)
Funeral Contract (1 Photocopy) Funeral Parlor
Voter’s I.D./ Voter’s Certificate of If Voter’s I.D. is not secured, Voter’s
Registration or Valid I.D. addressed Certification, COMELEC, 4th Floor of City
to General Trias (1 Photocopy) Hall of General Trias, Cavite
2.2.2 Cremation
Office or Division: CSWDO Main Office
Classification: Simple
Type of G2C -Government to Client
Transaction:
Who may avail: Indigent Families of City of General Trias, Cavite
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Barangay Indigency (1 Original) Barangay Hall
Death Certificate or Certified True City Civil Registrar’s Office, Ground Floor,
Copy of Death Certificate City Hall of General Trias, Cavite
(1 Photocopy)
Personal Letter to City Mayor (1 Client/Copier
Original, 1 Photocopy)
Certificate of Indigency (1 Original) Ground Flr. CSWDO Bldg., City of General
Trias, Cavite
Voter’s I.D./ Voter’s Certificate of If Voter’s I.D. is not secured, COMELEC,
Registration, Valid I.D. addressed to 4th Floor of City Hall of General Trias,
General Trias(1 Photocopy) Cavite
633

PDF page 635 (handbook page 634)
1
2.2.3 Indigent Package/ Libreng Serbisyo
Office or Division: CSWDO Main Office
Classification: Simple
Type of G2C -Government to Client
Transaction:
Who may avail: Indigent Families of City of General Trias, Cavite
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Barangay Indigency (1 Original) Barangay Hall
Death Certificate or Certified True City Civil Registrar’s Office, Ground Floor,
Copy of Death Certificate City Hall of General Trias, Cavite
(1 Photocopy)
Personal Letter to City Mayor (1 Client/Copier
Original, 1 Photocopy)
Funeral Contract (Original) Funeral Parlor
Voter’s I.D./ Voter’s Certificate of If Voter’s I.D. is not secured, COMELEC,
Registration or Valid I.D. addressed 4th Floor of City Hall of General Trias,
to General Trias (1 Photocopy) Cavite
2.2.4 Senior Citizen
Office or Division: CSWDO Main Office
Classification: Simple
Type of G2C -Government to Client
Transaction:
Who may avail: Indigent Families of City of General Trias, Cavite
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Barangay Clearance (1 Original) Barangay Hall
Barangay Indigency (1 Original) Barangay Hall
Death Certificate or Certified True City Civil Registrar’s Office, Ground Floor,
Copy of Death Certificate City Hall of General Trias, Cavite
(1 Photocopy)
Personal Letter to City Mayor (1 Client/Copier
Original , 1 Photocopy)
Funeral Contract (1 Photocopy) Funeral Parlor
Certificate of Membership Senior Citizens President
Voter’s I.D./ Voter’s Certificate of If Voter’s I.D. is not secured, COMELEC,
Registration or Valid I.D. addressed 4th Floor of City Hall of General Trias,
to General Trias (1 Photocopy) Cavite
CLIENT STEPS AGENCY FEES PROCESSING PERSON
ACTIONS TO BE TIME RESPONSIBLE
PAID
634

PDF page 636 (handbook page 635)
1
1.Sign the Client’s 1. Give the NONE 1 Minute Vivian Lucero/
Logbook. Client’s Josefina
Logbook. Calingacion/
Hazel Ann
Moring/ Flover
Aquino
2.Ask the Desk 2.Provide brief Vivian Lucero/
Officer regarding information to NONE 1 Minute Josefina
the Burial the client. Calingacion/
Hazel Ann
Assistance.
Moring/ Flover
Aquino
3. Submit the 3.Review and Vivian Lucero/
required validate Josefina
documents to required NONE 1 Minute Calingacion/
Hazel Ann
Desk Officer for documents
Moring/ Flover
review. submitted by
Aquino
the client.
4. Provide the 5.Interview and Emilda Cruz, Ben
information prepare GIS. NONE 10 Minutes Veñegas
needed to the
interviewer.
5. Sign the 6.a. Ask the NONE 20 seconds Emilda Cruz, Ben
General Intake client to sign the Veñegas
Sheet Form. GISF
b. The
Department NONE 20 seconds Rebecca
Head signs the Generoso
GISF.
6. Receive the 8. Give the
instructions from GISF and
the social worker. instruct the Emilda Cruz, Ben
Veñegas
client to submit
it to Mayor’s NONE 1 Minute
Office, Second
Floor, City Hall
of General
Trias, Cavite
End of Process: TOTAL NONE 14 Minutes
and 40
seconds
(AICS – Burial Assistance) qualified for multi-stage processing.
635