From the city’s published source · Checked Oct 21, 2026
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Published 2025 Citizen’s Charter transcription. Table columns, qualifications, footnotes, fees and processing-time conditions must be read in the original PDF layout; no new requirement or guaranteed duration is inferred here.
PDF page 758 (handbook page 757)
1
10. Cleanliness
To ensure that the inside and outside of the City Hall including but not limited to the City
Plaza, Gen. Trias monument is always clean.
Office/Division Office of the City General Services Officer
Classification Simple
Type of Transaction G2G – Government to Government
Who May Avail City Government of General Trias
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
AGENCY FEES TO BE PROCESSING PERSON
CLIENT STEPS
ACTIONS PAID TIME RESPONSIBLE
Elmer Cruz
Draftsman III
1. Maintain Abella Flojo
cleanliness of the Utility Worker I
1. Request for facilities of the
Susan Aquino
cleaning material city hall (Toilets,
None 30 minutes Utility Worker I
to be used by Elevator, Lobby,
utility staff inside and
Belinda Abad
outside of the Utility Worker I
different offices.)
Josefino Garcia
Utility Worker I
End of Process: Total None 30 Minutes
757