From the city’s published source · Checked Oct 21, 2026
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Published 2025 Citizen’s Charter transcription. Table columns, qualifications, footnotes, fees and processing-time conditions must be read in the original PDF layout; no new requirement or guaranteed duration is inferred here.
PDF page 826 (handbook page 825)
1
4. Creation Of Online Forms
Online forms are being provided by the Information and Communications Technology office
by request of other department most of the time it is used for Web conference attendance
and other surveys
Office or Division CICT
Classification: Complex
Type of Transaction: G2G – Other offices, Employee, Official
Who may avail? Government employee
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Request Form All person who will avail
CLIENT STEPS AGENCY FEES TO BE PROCESSING PERSON
ACTION PAID TIME RESPONSIBLE
1. S ubmit duly 1. Receive Jenielyn Ferrer
None 10 mins Bookbinder I
accomplished request letter
request letter and copy of
Jeremy Delos
and data that data
Santos
are needed
Utility Worker I
2. Review the
data of the Andrei Herrera
request and None 10-30 Minutes Computer
analyze Programmer I
needed format
for the online Cristina Moreto
Computer
form
Maintenance
3. Create the
Technologist II
form and
check the final
Reniel
draft carefully,
Patriarca
2 hours – 1 day
correcting of Computer
typos, Operator I
grammatical
mistakes, and Rachelyn
other writing Cortez
issues before Job Order
Personnel
submitting to
the requesting
office
825
PDF page 827 (handbook page 826)
1
4.associate the 30 minutes
approved online
forms with the
official website
of the City of
General Trias or
other site that
can be access
by the intended
viewer of the
form
End of Process: Total None Approximately 2 days
826