Reference2025 Citizen’s Charter · PDF pages 378–379

Responsible officeOFFICE OF THE CITY VICE MAYOR

From the city’s published source · Checked Oct 21, 2026

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PDF page 378 (handbook page 377)
1
3. Financial And Medical Assistance
Address the needs of constituents and are addressed. Records are checked and audited to
find their last claim and schedules for release.
Office or Division: Office of the City Vice Mayor
Classification: Simple
Type of Transaction: Government to Public
Who may avail: Constituent/ General Public
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Government Issued Valid ID and Government Agencies/ Concerned Barangay
Barangay Clearance Hall
FEES
AGENCY TO PROCESSING PERSON
CLIENT STEPS
ACTIONS BE TIME RESPONSIBLE
PAID
1. Submit Letter
1.1 Review
Request for
documents, Ronald C. Estores
financial and
interview clients Executive Assistant III
medical assistance
and process
and the following
letter Glenda P. Herrera
attachments:
Executive Assistant II
* Valid ID with Elenita C. Pulido
Photo Executive Assistant I
Roland B. Alcantara
Executive Assistant I
1.2 Compose
the
Nicole J. Llabres
endorsement/
Job Order Personnel
*Barangay None 1 day
recommendation
Clearance or
letter
Certification
Chrishelle Mae T.
Guyamin
Job Order Personnel
* Certificate of
Indigency/ Medical
1.3 Review and
Abstract
sign the approve City Vice Mayor
letter
* Death
Certification
377

PDF page 379 (handbook page 378)
1
* Other documents
whichever is
applicable
Glenda P. Herrera
Executive Assistant II
2. Release the
Nicole J. Llabres
2. Claiming of the signed
Job Order Personnel
financial and endorsement/ None 3 minutes
medical assistance recommendation
Chrishelle Mae T.
letter
Guyamin
Job Order Personnel
End of Process: Total: None 1 Day and 3 Minutes
378

Financial and Medical Assistance