Reference2025 Citizen’s Charter · PDF pages 637–638

Responsible officeOFFICE OF THE CITY SOCIAL WELFARE & DEVELOPMENT OFFICER

From the city’s published source · Checked Oct 21, 2026

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PDF page 637 (handbook page 636)
1
4. Financial Assistance
Office or Division: CSWDO Main Office
Classification: Complex
Type of G2C -Government to Client
Transaction:
Who may avail: Residents who are victims of calamities at City of General
Trias, Cavite
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
a. For Fire Victims:
Barangay Certification (1 original, 1 Barangay Hall
photocopy) if no Valid I.D. available
Barangay Clearance (1 Original) Barangay Hall
Barangay Indigency (1 Original) Barangay Hall
Certification of Fire Incident (1 Bureau of Fire Protection, Brgy. Poblacion,
original, 1 photocopy) City of General Trias, Cavite
Voter’s ID/ Voter’s Certificate of If Voter’s ID is not secured, COMELEC, 4th
Registration or any Valid ID Floor of City Hall of General Trias, Cavite
addressed to General Trias (1
Photocopy)
Printed pictures (3R size at least 2 Photo Studio
pcs. of different angles)
Certification from CSWD (1 Original) Ground Flr. CSWDO Bldg., City of General
Trias, Cavite
b. For Typhoon or Flood
Victims:
Barangay Certification (1 Original, 1 Barangay Hall
Photocopy) if no Valid ID
Voter’s ID/ Voters Certificate of If Voter’s ID is not secured, COMELEC, 4th
Registration or any Valid ID Floor of City Hall of General Trias, Cavite
addressed to General Trias
(1 Photocopy)
Printed pictures (3R size at least 2 Photo Printing Center
pcs. of different angles)
Barangay Indigency (1 Original) Barangay Hall
Certification from CSWD (1 Original) Ground Flr. CSWDO Bldg., City of General
Trias, Cavite
AGENCY FEES
CLIENT STEPS ACTIONS TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
636

PDF page 638 (handbook page 637)
1
1.Sign the Client’s 1. Give the NONE 1 Minute Vivian Lucero/
Logbook. Client’s Josefina
Logbook. Calingacion/
Hazel Ann
Moring/ Flover
Aquino
2.Ask the Desk 2.Provide brief Vivian Lucero/
Officer regarding information to NONE 3 Minutes Josefina
the financial the client. Calingacion/
Hazel Ann
assistance to
Moring/ Flover
victims of
Aquino
calamity.
3.Submit required 3.a. Check and
documents. review NONE 2 Minutes Emilda Cruz, Ben
submitted Veñegas,
required
documents.
b. Conduct
assessment thru Emilda Cruz, Ben
interview and NONE 10 Minutes Veñegas
document
presented.
c. Issue Emilda Cruz, Ben
Certification of NONE 1 Minute Veñegas
CSWDO
(partially or
totally
damaged)
Rebecca
c. Sign the NONE 10 Seconds
Generoso
Certification.
4. Receive the 9. Give the
instructions from GISF and
the social worker. instruct the NONE 1 Minute Emilda Cruz, Ben
Veñegas
client to submit
it to Window 1,
Mayor’s Office,
Second Floor,
City Hall of
General Trias,
Cavite
End of Process: TOTAL NONE 18 Mins. 30
Seconds
(Emergency Shelter Assistance) qualified for multi-stage processing.
637