Reference2025 Citizen’s Charter · PDF pages 525–526

Responsible officeOFFICE OF THE CITY HEALTH OFFICER

From the city’s published source · Checked Oct 21, 2026

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PDF page 525 (handbook page 524)
1
11. HIV Testing Services
Provision of free HIV testing services and counseling and referral to Primary Care or
treatment hub as needed. Service available Mondays to Fridays from 8:00am to 4:00pm.
Office or Division: Office of the City Health Officer
Classification: Simple
Type of Transaction: Government to Clients
Who may avail: General Public
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
None
FEES
AGENCY TO PROCESSING PERSON
CLIENT STEPS
ACTIONS BE TIME RESPONSIBLE
PAID
1. Go to your
respective
Health Station for 1. Data
inquiry gathering/history Nurse/CBS,Peer,Case
None 2-3 minutes
about the service taking Mngr. Case Finder
1. A walk-in client
(index,SSNT,Outreach
clinical, online
2. Proceed directly to 2. pre-test None
10 -15 minutes HIV Coordinators,
HIV testing room, first counseling with
CBS, Peer, Case
come first serve
HIV 101 Mngr. Case Finder
basis.
HIV Proficient
3. Finger
3. Proceed to None 10 -15 Medtech/ CBS
pricking
the laboratory minutes Motivator, Peer, Case
Release result
Mngr. Case Finder
HIV Counselor, CBS,
4. Post-test 4. Do post-test
None 15- 20 minutes Peer, Case Mngr.
counseling counseling
Case Finder
5. Do extraction
5. If the result is of blood and
HIV Proficient
reactive, proceed to retesting
None 1 hour Medical
laboratory for another through whole
Technologist
extraction of blood blood and
serum
524

PDF page 526 (handbook page 525)
1
(UA,FA,GeneX,
Xray,CBC,
CD4,Vc)
6. Assessment
of Suicidal
6. Proceed back to ideation and
HIV tendencies to HIV Counselor, Case
None 30 minutes
testing room for re- harm self and Mngr.
counseling assess
eagerness to be
treated
7. Fill – up the
referral form and
7. Proceed for HIV Counselor, Case
give None 20 minutes
Enrollment Mngr.
it to the client for
link to care
End of Process: Total None 2 Hours and 46 Minutes
525