In-Patient Services

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Published 2025 Citizen’s Charter transcription. Table columns, qualifications, footnotes, fees and processing-time conditions must be read in the original PDF layout; no new requirement or guaranteed duration is inferred here.

PDF page 67 (handbook page 66)
1
4. In-Patient Services
In-Patient care is a medical treatment administered to a patient whose condition requires
treatment in a hospital wherein the patient formally admitted to the facility by a doctor.
Office or Division: City of General Trias Medicare Hospital
Classification:
Type of Transaction:
Who may avail: Everyone
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Admission Order CGTMH Emergency Room
AGENCY FEES TO PROCESSIN PERSON
CLIENT STEPS
ACTIONS BE PAID G TIME RESPONSIBLE
1.1 ER Nurse
to notify Ward
Nurse of new
admission.
ER Nurse/Ward
1.2 Secure
Nurse/Institution
negative rapid
al
antigen test of
Worker/Medical
patient and
Technologist
guardian (one
guardian per
patient only)
NONE
(All fees
1. Patient to submit 1.3 Log in
covered 50 minutes
admission order from General
by
CGTMH Physician. Admission
Philhealth
Logbook.
)
Secure other
needed
patient’s data.
1.4 Secure
consent for
admission and
management
1.5 NOD
Prepares room
and bed
66

PDF page 68 (handbook page 67)
1
assignment
and prepare
supplies
needed
1.6 Nurse
directs and
bring the
patient to the
designated
ward
2.1 Perform
daily routine
patient care. Physician, Nurse
Follows clinical
pathway
procedure
2. Follow doctors order None
religiously for
certain
diseases.
Oversees
patient medical
care.
3.1 Examines
and evaluates
3. Secure discharge
patient. Physician, Nurse,
clearance and sign
Philhealth/Billing
Indicates "May
provided PhilHealth Clerk, Guard
Go Home"
forms. Submit
order in patient
accomplished
chart.
clearance to the guard
on duty.
If the patient None 2 and half
requests hour
Secure clearance from:
discharge
a. Pharmacy
against medical
b. Laboratory
advice
c.
(DAMA), the
Billing/Cashier/Philhealt
NOD refers the
h
request to
d. Laundry
Attending
Physician.
67

PDF page 69 (handbook page 68)
1
3.2 Prepare
discharge
order, write
discharge
instructions
and
prescription for
take home
medicines.
Review chart
for
completeness.
Gives
discharge
instructions
and health
education to
patients/inform
s date of
follow-up
schedule.
3.3 Prepare
billing of patient
and secure
signatures.
3.4 Prepare
clearance
certificate and
advised patient
to secure
clearance on
needed
departments.
3.5 Issue
discharge slip 2
copies
• Patients copy
68

PDF page 70 (handbook page 69)
1
• Nurse Station
copy
3.6 Receive
discharge slip,
check if all
equipment/item
s previously
issued to
patients have
been return.
Give final
instruction,
regarding
home care,
medication and
check-up
schedule.
Discharge
patient at the
ward
End of Process: Total None upon admission - 50 minutes;
upon discharge – 2 hours
69