Issuance of Certificate of Employment

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Published 2025 Citizen’s Charter transcription. Table columns, qualifications, footnotes, fees and processing-time conditions must be read in the original PDF layout; no new requirement or guaranteed duration is inferred here.

PDF page 777 (handbook page 776)
1
8. Issuance Of Certificate Of Employment
Certificate of Employment (COE) is issued to requesting party either incumbent or former city
employee pertaining his/her personal records; and to authorized representative as
requirement for loan application, job application, for securing the retirement and separation
benefits and any legal purpose it may serve.
Office or Division: Office of the City Human Resource
Development Management Officer
(OCHRDMO)
Classification: Simple
Type of Transaction: G2C – Government to Citizen; G2G –
Government to Government
Appointive Officials and employees
(Permanent, Casual, Temporary and Co-
terminous)
Who may avail: Elective Officials
Authorized representative
Retired/ separated employees of City
Government of General Trias
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Client Request Form OCHRDMO- Officer of the Day
Authorization letter and one (1) valid ID for Requesting Party
the request filed through representative
AGENCY FEES TO BE PROCESSING PERSON
CLIENT STEPS
ACTIONS PAID TIME RESPONSIBLE
1. Secure client 1.1 Receive None 1 minute
Juan Carlo
request form client request
Panganiban
and submit the form then (Administrative
duly filled-out record in the log Aide IV)
form. book the
date/time of
request and the
name of
requesting party
and forward the
request to the
staff in-charge.
Violeta V.
1.2 Prepare, None 7 minutes Prudente (HRMO
update and IV)/
print the COE Carissa C.
(Affix signature Amparo (Admin.
or initial by staff Aide IV) –
in-charge in
776

PDF page 778 (handbook page 777)
1
preparation of Ma. Estrellita
request) Clamor (Admin.
Asst. IV)
Maria Melanie D.
Bayla - Potente
(City Govt. Dept.
Head I -
1.3 Approve the None 1 minute
OCHRDMO)
COE
Violeta V.
Prudente (HRMO
IV)/
Carissa C.
1.4 Monitor the None 2 minutes Amparo
(Admin Aide IV)
progress of
request
Ma. Estrellita
Clamor
(Admin. Asst. IV)
2. Acknowledge 2.1 Issue the
the receipt of approved COE
document and instruct to Carissa C.
requested sign in the Amparo
None 1 minute
logbook after (Admin Aide IV)
release of the
document
requested
End of Process: Total None 12 Minutes
777