Reference2025 Citizen’s Charter · PDF pages 639–640

Responsible officeOFFICE OF THE CITY SOCIAL WELFARE & DEVELOPMENT OFFICER

From the city’s published source · Checked Oct 21, 2026

This page brings the published information into this portal. For the complete original layout, attachments or later updates, open the official source.

Open original source

View original document at this PDF page

Read the original PDF layout here

The original document opens below when this panel is expanded. The full handbook is about 55 MB. You can also use the document button above.

Read searchable source text: requirements, steps and published details

This transcription supports reading and search. Use the original PDF for table-column alignment, signatures, symbols and footnotes.

Published 2025 Citizen’s Charter transcription. Table columns, qualifications, footnotes, fees and processing-time conditions must be read in the original PDF layout; no new requirement or guaranteed duration is inferred here.

PDF page 639 (handbook page 638)
1
5. Medical Assistance (General Intake Sheet Form/ Social Case Study
Report)
Medical Assistance is a type of AICS given to client whose family member including
himself/herself is currently admitted in the hospital or undergoing medical treatment and
procedures which he/she cannot financially sustain.
Office or Division: CSWDO Main Office
Classification: Simple
Type of Transaction: G2C -Government to Client
Who may avail: Indigent Residents of City of General Trias, Cavite
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Hospital Bill (1 Original or certified true Hospital
copy)
Medical Abstract (1 original or Certified Hospital
True Copy)
Medical Prescription (1 Photocopy) Hospital
Personal Letter to City Mayor Client and Copier
(1 Original and 1 Photocopy)
Price Quotation (1 Original) Hospital
Voter’s I.D./ Voter’s Certificate of If the Voter’s I.D. is not secured, COMELEC,
Registration or any Valid ID addressed 4th Floor of City Hall of General Trias, Cavite
to General Trias
(1 Photocopy)
CLIENT STEPS AGENCY FEES PROCESSING PERSON
ACTIONS TO BE TIME RESPONSIBLE
PAID
1.Sign the Client’s 1. Give the NONE 1 Minutes Vivian Lucero/
Logbook. Client’s Logbook. Josefina
Calingacion/ Hazel
Ann Moring/
Flover Aquino
2.Ask the Desk 2.Provide brief Vivian Lucero/
Officer regarding the information to the NONE 1 Minutes Josefina
type of GISF/ SCSR client. Calingacion/ Hazel
Ann Moring/
needed.
Flover Aquino
638

PDF page 640 (handbook page 639)
1
3.Submit/ Present 3.Review and Vivian Lucero/
the required validate the Josefina
documents to Desk required NONE 1 Minutes Calingacion/ Hazel
Ann Moring/
Officer for review documents
Flover Aquino
and interview. submitted by the
client.
4.Provide the 5.Conduct Emilda Cruz, Ben
information needed interview and NONE 10 Minutes Veñegas
during the interview. prepare GISF/ (GISF)
SCSR. 20 minutes
(SCSR)
5.Sign the General 6.Ask the client to
Intake Sheet Form. sign the GISF. NONE 10 Seconds Emilda Cruz, Ben
Veñegas
6. Receive the 8. Give the GISF
GISF/ SCSR and and instruct the
instructions from the client to submit it
Emilda Cruz, Ben
social worker. to Mayor’s Office, NONE 1 Minute
Veñegas
Second Floor,
City Hall of
General Trias,
Cavite
End of Process: TOTAL: NONE SCSR- 24
mins. & 40
secs.
GISF- 14 mins.
& 40 mins.
(Medical Assistance) qualified for multi-stage processing.
639