Reference2025 Citizen’s Charter · PDF pages 504–505

Responsible officeOFFICE OF THE CITY HEALTH OFFICER

From the city’s published source · Checked Oct 21, 2026

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PDF page 504 (handbook page 503)
1
3. New Born Screening Test
To assess / examine all newborn for any Congenital Metabolic Disorder in order to prevent
the cause of mental retardation or fetal death.
Office or Division: Office of the City Health Officer
Classification: Simple to complex
Type of Transaction: Government to Citizen
Who may avail: New Born Infants within 48-72 hours after
birth
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Laboratory request Physician
AGENCY FEES TO BE PROCESSING PERSON
CLIENT STEPS
ACTIONS PAID TIME RESPONSIBLE
1. Acquire MACK ALFRED
queue card 1. Attend to and CHICO, RMT
None 2 minutes
number and register client Medical
wait to be called Technologist II
2. Records
2. Proceed to
the Laboratory client name MACK ALFRED
5 minutes
Present your None CHICO, RMT
Conducts
request for Medical
interview/data
Newborn Technologist II
gathering
Screening
3. Prepares
clients for blood
collection
Performs the
Newborn
screening test
M MACK
Sends the filter
3. Submits your ALFRED CHICO,
card through
child for blood None 10 minutes RMT
courier to
collection Medical
NBSC-
Technologist II
Southern
Tagalog,
Tanuan
Batangas,
Courier ABest
Express
4. Come back
4. Releases
on the
the result MACK ALFRED
prescribed None
Positive result CHICO, RMT
period 5 minutes
should be relay Medical
to the parents Technologist II
Results last for
immediately
two weeks
503

PDF page 505 (handbook page 504)
1
(depending on Repeats
the availability sample
of messenger) collection for
confirmation
Advise patients
to notify their
Pediatrician
regarding the
result, patients
Pediatrician will
instruct them to
go to the
nearest
confirmatory lab
of New Born
Screening.
Refers to CHO
for further
management
If negative-
release result
End of Process: Total None 22 Minutes
504