From the city’s published source · Checked Oct 21, 2026
This page brings the published information into this portal. For the complete original layout, attachments or later updates, open the official source.
Open original sourceRead the original PDF layout here
The original document opens below when this panel is expanded. The full handbook is about 55 MB. You can also use the document button above.
Read searchable source text: requirements, steps and published details
This transcription supports reading and search. Use the original PDF for table-column alignment, signatures, symbols and footnotes.
Published 2025 Citizen’s Charter transcription. Table columns, qualifications, footnotes, fees and processing-time conditions must be read in the original PDF layout; no new requirement or guaranteed duration is inferred here.
PDF page 264 (handbook page 263)
1
7. Peace And Order
Provide peace and order in the public market.
Office or Division: City Public Market Development and Administration Division Office
Classification: Simple
Type of G2C Government to Citizen, G2B Government to Business
Transaction:
Who may avail: Stall Owner and Clients
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Incident and complaint report gentricitymarket@gmail.com
AGENCY FEES TO PROCESSING PERSON
CLIENT STEPS
ACTIONS BE PAID TIME RESPONSIBLE
1. Report incident/ Provide None 15 minutes Fernando F.
complaint. immediate Sarangilo
assistance. Angelo D. Alfaro
Gilbert F. Clarito
Security Aide
Public Market
Development and
Administration
Division
2. Acknowledge Fill-out Incidence None 5 minutes Fernando F.
assistance or Complaint Sarangilo
Report Angelo D. Alfaro
Gilbert F. Clarito
(Depending on
Security Aide
the issue/s)
Public Market
Development and
Administration
Division
3. Counter sign of Receive, sign None 1 minute Ferloumar M. Presa
Incidence/ and filing of job OIC- Market
Complaint form. order. Supervisor
Public Market
Development and
Administration
Division
End of Process Total: None 21 minutes
263