Reference2025 Citizen’s Charter · PDF pages 680–681

Responsible officeOFFICE OF THE CITY SOCIAL WELFARE & DEVELOPMENT OFFICER

From the city’s published source · Checked Oct 21, 2026

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PDF page 680 (handbook page 679)
1
8. PhilHealth Membership
PhilHealth Membership is issued to indigent individuals who have no health insurance and
cannot afford to pay its monthly premiums and can be used for hospital and other medical
benefits in case of confinement due to illnesses of the holder and his/her registered
beneficiaries.
Office or Division: CSWDO Main Office
Classification: Complex
Type of G2C -Government to Client
Transaction: G2G -Government to Government
Who may avail: Indigent Residents of City of General Trias, Cavite
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
PhilHealth Member Registration Form Ground Flr. CSWDO Bldg., City of General
applicant. (1 Original, 1 Photocopy) Trias, Cavite
Birth Certificate (1 Photocopy or If the client has no copy, City Civil
Baptismal Certificate, 1 Photocopy) Registrar’s Office, Ground Floor, City Hall
of General Trias, Cavite
Marriage Contract if the applicant is If the client has no copy, City Civil
married (1 Photocopy) Registrar’s Office, Ground Floor, City Hall
of General Trias, Cavite
Birth Certificate of Dependents 20 If the client has no copy, City Civil
years old and below (1 Photocopy) Registrar’s Office, Ground Floor, City Hall
of General Trias, Cavite
CLIENT STEPS AGENCY FEES PROCESSING PERSON
ACTIONS TO BE TIME RESPONSIBLE
PAID
1.Sign the Client’s 1. Give the NONE 1 Minute Ruby Bautista
Logbook. Client’s Logbook.
2.Ask the Desk 2.Provide brief
Officer regarding information to the NONE 2 Minutes Ruby Bautista
the Philhealth client.
Assistance.
3.a. Provide 3.a.Interview and NONE 3 Minutes Ruby Bautista
information assess client.
needed by the
PhilHealth
Coordinator
Ruby Bautista
b. Submit b. Check the NONE 5 Minutes
requirements and requirements
fill-up Philhealth and provide
Member Philhealth
Member
679

PDF page 681 (handbook page 680)
1
Registration Registration
Form. Form.
to client.
4. Request c. Prepare the
certification of Certificate of NONE 2 minutes Ruby Bautista,
Financially Financially Merian
Comandante
Incapable. Incapable.
4. Sign the NONE 10 seconds Rebecca C.
certificate. Generoso
5. Release 5.Release the
Certificate for Certificate of NONE 1 minute Ruby Bautista/
Financially Financially Merian
Comandante
Incapable. Incapable.
6.Instruct the
client to submit NONE 2 Minutes Ruby Bautista/
the certification Merian
Comandante
to Philhealth
Office.
End of Process: TOTAL N O N E 1 6 minutes &
10 seconds
(PhilHealth I.D. Card) qualified to multi-stage processing.
680

Philhealth Membership