Philhealth Services

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Published 2025 Citizen’s Charter transcription. Table columns, qualifications, footnotes, fees and processing-time conditions must be read in the original PDF layout; no new requirement or guaranteed duration is inferred here.

PDF page 71 (handbook page 70)
1
5. Philhealth Services
Under the Philippine Universal Health Law, every Filipino is entitled to be a member and
enjoy the benefit of Philhealth. Membership to Philhealth secure that patient have no
outstanding balance from the hospital.
City of General Trias Medicare Hospital
Office or Division:
Classification:
Type of Transaction:
Who may avail: CGTMH In-Patient
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Philhealth Clerk
Philhealth Member and Patient Data Form
70

PDF page 72 (handbook page 71)
1
CLIENT FEES TO PROCESSIN PERSON
AGENCY ACTION
STEPS BE PAID G TIME RESPONSIBLE
1. Upon
advised for
admission,
patient needs
to fill out the
'Philhealth
Member and
Patient Data
Form' 1.1 Secure
provided. 'Philhealth
Member and
If patient is a Patient Data
non-member Form'. Check
adult, patient patient's eligibility.
need to
provide the If patient is
following already a member
ASAP: or a dependent,
a. Birth provide eligibilty
Certificate copy to Ward
Mark Felesario or
b. Valid ID Nurse.
Beverly Barrientos
c. NONE 15 minutes
Ward Nurse On-Duty,
Authorization If patient is not a
Philhealth Clerk
Letter member/depende
(provided by nt, secure the
the philhealth requirements and
clerk) send request for
d. Filled-out registration and/or
PMRF form addition
e. IF patient is dependent to
unable to pay philhealth. Reply
the philhealth from philhealth is
contribution, 1-3days upon
secure submission of
'Certificate of request.
Indigency'
from
Barangay and
MSWDO.
If patient is a
child of a non-
member
71

PDF page 73 (handbook page 72)
1
patient,
secure above
documents
and bring the
child birth
certificate as
additional
requirement.
If patient is for
member’s
addition
dependent,
secure the
following:
a. Birth
Certificate of
child (aged 21
and below)
b.
Authorization
Letter
(provided by
philhealth
clerk)
c. Filled-out
PMRF form
If patient is a
legal
husband/wife
of a member,
secure the
following
requirements:
a. Birth
Certificate of
patient
b. Valid ID of
member and
patient
c.
Authorization
Letter
(provided by
the philhealth
clerk)
72

PDF page 74 (handbook page 73)
1
d. Filled-out
PMRF form
e. Marriage
Certificate
2.1 Encode patient
information in
iHomis upon
attending
2. Wait for
physician advised
update from
to discharge.
philhealth
clerk. Upon
In an instance that Mark Felesario or
discharge,
the patient is a Beverly Barrientos
signed NONE 2 hours
non-member and Ward Nurse On-Duty,
documents
reply from Philhealth Clerk
from the
philhealth got
philhealth
delayed despite
clerk or follow
follow ups,
advised.
advised patient to
signed documents
on his/her follow
up check-up.
End of Process: Total None Upon admission: 15 Minutes
Upon discharge: 2 hours
73