Reference2025 Citizen’s Charter · PDF pages 845–845

Responsible officeCITY PUBLIC LIBRARY SERVICES

From the city’s published source · Checked Oct 21, 2026

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PDF page 845 (handbook page 844)
3. Replacement For Loss Of Library Card
Loss of Library Privileges.
Office or Division City Public Library
Classification: Simple
Type of Transaction: G2C – Government to client
Who may avail: All
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
ID CARD/IDENTIFICATION LIBRARY
CLIENT AGENCY FEES TO BE PROCESSING PERSON
STEPS ACTION PAID TIME RESPONSIBLE
1. Authenticate
1. Fill up
membership of Jennifer Saliba
application form
the client None 5-10 minutes and All the Library
for lost library
Staff
ID
2. Receive the
submitted
2. Submit the
application form None
application form Jennifer Saliba
for approval
to the staff and All the Library
Staff
None
3. Wait for the
3. Process the
processing of None
ID card
ID
4. Release ID
4. Get the ID and have the
and sign at the Library user None 20-30 minutes
log book sign on the log
book.
End of Process: Total None 40 Minutes
844

Replacement for Loss of Library Card