Request for Burial Assistance

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Published 2025 Citizen’s Charter transcription. Table columns, qualifications, footnotes, fees and processing-time conditions must be read in the original PDF layout; no new requirement or guaranteed duration is inferred here.

PDF page 19 (handbook page 18)
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1. Request for Burial Assistance
Burial assistance includes the provision of assistance to indigents and marginalized, and help
them partially subsidize the burial cost of deceased family members.
Office or Division Office of the City Mayor
Classification: Complex (inter-departmental/involves
appropriation)
Type of Transaction: G2C – for government services whose
client is the transacting public
Who may avail: All Residents of the City of General Trias
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1) Personal Letter addressed to the 1) All persons who will avail
Mayor (2 copies) 2) CSWD – 3rd floor, City Hall Bldg.
2) Certificate of Eligibility 3) CSWD – 3rd floor, City Hall Bldg.
3) Social Case Study Report 4) City Civil Registrar – 1st floor, City
4) CTC of Death Certificate Hall Bldg.
5) Original or CTC of Funeral Contract 5) Funeral Services
6) Original Brgy. Clearance of Claimant 6) Barangay hall where the claimant
7) Original Brgy. Certificate of resides
Indigency (Claimant) 7) Barangay hall where the claimant
8) Voter’s ID or Voter’s Certificate resides
(Claimant) 8) COMELEC – 4th floor, City Hall Bldg.
9) Certification from Federation of the 9) OSCA – 4th floor, City Hall Bldg.
Senior Citizen ( if the deceased is a
Senior Citizen)
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PDF page 20 (handbook page 19)
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CLIENT AGENCY FEES TO BE PROCESSING PERSON
STEPS ACTION PAID TIME RESPONSIBLE
1. Submit 1.1 Receive the
personal letter letter/documents,
and provide the
requirements control number,
Renee Joyce P.
indicate the
Tijones
name, office, Administrative
and designation None 3 minutes Aide
and log the
information and Jinky Poniente
return the Administrative
receiving copy to Aide
the client with
the contact
number of the
office.
Renee Joyce P.
Tijones
1.2 Check and None 5 minutes Administrative
Aide
Validate
requirements
Jinky Poniente
submitted
Administrative
Aide
1.3 Hand-Over
the personal
Ruth L. Arcon
letter and None
**** Administrative
requirements to
Aide
the City Mayor
for approval
1.4 Submit all
documents with
approval by the
City Mayor at the None
Budget Office,
**** Ruth L. Arcon
Accounting
Administrative
Office, and
Aide
Treasurer’s
Office for
processing of
funds
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PDF page 21 (handbook page 20)
1
Renee Joyce P.
Tijones
None Administrative
Aide
1.5 Notify client Jinky Poniente
of the release of **** Administrative
burial assistance Aide
Kervin Delos
Santos
Administrative
Aide
Renee Joyce P.
Tijones
**** Administrative
Aide
2. Present the None
Jinky Poniente
Receiving
Administrative
copy and ID
Aide
2. Release burial
assistance Kervin Delos
Santos
Administrative
Aide
*OTHER OFFICE
STAFFS AS
ASSIGNED
DEPENDING ON
VOLUME OF
CLIENTS
End of None -
Total
Process:
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