Request for Financial Assistance

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Published 2025 Citizen’s Charter transcription. Table columns, qualifications, footnotes, fees and processing-time conditions must be read in the original PDF layout; no new requirement or guaranteed duration is inferred here.

PDF page 25 (handbook page 24)
1
3. Request for Financial Assistance
Financial assistance is a benefit in the form of payments to help an individual or group with
basic living expenses due to low wages and for duly registered in the city for the additional
funding on their activities.
Office or Division Office of the City Mayor
Classification: Complex (interdepartmental and involves
appropriation)
Type of Transaction: G2C – for government services whose client
is the transacting public
Who may avail: All Residents of the City of General Trias
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1) Personal Letter addressed to the Mayor 1) All persons who will avail
(2 copies) 2- 5) Hospital where the patient is admitted
2) Medical Abstract 6) Barangay where the client resides
3) Doctor’s Prescription 7) Barangay where the client resides
4) The request of Procedure / Doctor’s 8) All persons who will avail
Protocol 9) COMELEC – 4th floor, City Hall Bldg.
5) Hospital Bill 10) CSWD – 3rd floor, City Hall Bldg.
6) Original Brgy. Clearance of Client 11) CSWD – 3rd floor, City Hall Bldg.
7) Original Brgy. Certificate of
Indigency (Client & Patient)
8) Photocopy of Valid ID (Client)
9) Voter’s ID or Voter’s Certificate
(Claimant)
10) Social Case Study Report
11) Certificate of Eligibility
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PDF page 26 (handbook page 25)
1
CLIENT AGENCY FEES TO BE PROCESSING PERSON
STEPS ACTION PAID TIME RESPONSIBLE
1. Submit 1.1 Receive the
personal letter letter/documents,
and other provide the
requirements control number,
indicate the
Renee Joyce P.
name, office,
Tijones
and designation
Administrative
and log the None 3 minutes
Aide
information and
return the
Jinky Poniente
receiving copy to
Administrative
the client with Aide
the contact
number of the
office.
Renee Joyce P.
Tijones
1.2 Check and
Administrative
Aide
Validate
5 minutes
requirements None
Jinky Poniente
submitted
Administrative
Aide
1.3 Hand-Over
the personal Ruth L. Arcon
letter and None Administrative
****
requirements to Aide
the City Mayor
for approval
1.4 Submit all
documents with
approval by the
City Mayor at the
Budget Office, None
Ruth L. Arcon
Accounting ****
Administrative
Office, and
Aide
Treasurer’s
Office for
processing of
funds
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PDF page 27 (handbook page 26)
1
Renee Joyce P.
Tijones
None Administrative
Aide
1.5 Notify client
Jinky Poniente
of the release of
**** Administrative
financial
Aide
assistance
Kervin Delos
Santos
Administrative
Aide
Renee Joyce P.
Tijones
2. Present the **** Administrative
Receiving copy None Aide
and ID
Jinky Poniente
Administrative
Aide
2. Release of
Financial Kervin Delos
Assistance Santos
Administrative
Aide
*OTHER
OFFICE
STAFFS AS
ASSIGNED
DEPENDING
ON VOLUME
OF CLIENTS
End of Process: Total None -
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