System Development and Design

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Published 2025 Citizen’s Charter transcription. Table columns, qualifications, footnotes, fees and processing-time conditions must be read in the original PDF layout; no new requirement or guaranteed duration is inferred here.

PDF page 832 (handbook page 831)
1
8. System Development And Design
Information and communication Technology Office is supporting all the program of the Local
Chief Executive, all offices under the City Government of General Trias is now in the process
of improving for the Smart Digital Cities including here are the development of system for
improvement of the all local government services.
Office or Division CICT
Classification: Complex
Type of Transaction: G2G – Other offices, Employee, Official
Who may avail? Government employee
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Request Form All person who will avail
CLIENT STEPS AGENCY FEES TO BE PROCESSING PERSON
ACTION PAID TIME RESPONSIBLE
1. Submit 1. Receive
None 10 minutes
letter of letter from the
request with concern office
approval of the and set up
City Mayor meeting for the
deliberation of Andrei
the needed Lorenz
system Herrerra
2. Meeting 2. Requirement
Computer
with the Gathering thru
Programmer I
Programmer meeting and None 1 week
the client discussions to
communicate gain a thorough
their understanding
software/web of their needs,
development breakdown of
requirements, project scope,
goals and deliverables
desired timeline and
feature to the cost estimate
provider
3.Provide 3. Planning and
None 1 week
necessary data design with
needed by the regular
programmer for communication
clarification with the client
aligned with with thorough
the goal in understanding
creating a of their needs
program
831

PDF page 833 (handbook page 832)
1
4. Starts the 6-8 months
Developing the
software/web
application
based on the
approved
design and
project plan
5. Conduct 2 weeks
thorough
testing to
identify and fix
any bugs or
issues
4.Deployment 6. Assist with 2 days
and launch the server set up,
application to the domain
public or a limited configuration
audience based and any
on their necessary
requirements installation
5.Maintenance 5. Offers
and support, the ongoing
client can reach maintenance
out to and support
services, bug
tracking and
resolution
mechanism are
included to
address any
issues that may
emerge
End of Process: Total None Approximately 6 – 8 mos.
832